Insights

Notes on AI for small businesses.

Practical writing on AI implementation, automation, and team training for small business owners and founders. Aimed at the people who have to decide and follow through. Designed to be readable in 5 minutes or less.

First posts coming soon.

The Insights archive will fill out across the rest of 2026. If you'd like to be notified when new posts publish, leave your email below. Roughly one email per month, no marketing fluff.

Coming up

A few of the first posts in the queue:

  • The 4-6 hour gap. Where AI actually saves a small business team time, and where it just creates new busywork.
  • Why most AI rollouts in small businesses stall. Three failure patterns and how to design around them.
  • The vendor pitch tells. What language in an AI vendor's deck signals they don't understand small business.
  • Build vs. buy vs. just use ChatGPT. A framework for deciding when AI work warrants any of the three.
  • What "AI fluency" actually means. Not what the conference circuit is selling.

Topic suggestions welcome. Reply to the newsletter or send a note to hello@palmettogroup.ai.

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